Ms. Colleen Nichols is very professional, knowledgeable, and approachable. Always looks out for the best interest of her clients. In other words, she seems to have a genuine care for her clients by providing pertinent information. Personally, she would always ensure that I was educated on certain aspects of the loan process so that I was able to make informed decisions. I have much to appreciate for her professionalism and her service that I would highly recommend her to anyone, she’s great!