JASON MITCHELL GROUP
CALIFORNIA PRIVACY POLICY
Effective Date: September 16, 2025
Preamble
At Jason Mitchell Group (“JMG”), we recognize the critical importance of safeguarding the privacy and personal information of California residents. This California Privacy Notice (“CA Privacy Notice”) is published to clearly articulate our strong commitment to transparency and legal compliance in our handling of Personal Information, as defined under the California Consumer Privacy Act of 2018 (“CCPA”) and as amended by the California Privacy Rights Act (“CPRA”).
This CA Privacy Notice outlines the categories and sources of Personal Information JMG may collect, the purposes for which such information may be used or disclosed, and the circumstances under which Personal Information may be sold or shared. It also describes our policies for retaining Personal Information and details the rights of California consumers, including, but not limited to, the rights to access, correct, delete, and limit the use and disclosure of Personal Information.
JMG’s practices are designed to ensure strong data stewardship and compliance with all applicable legal obligations. We encourage you to review this CA Privacy Notice fully to understand your rights and our responsibilities under the CCPA, as amended by the CPRA. By interacting with JMG, you acknowledge that you have been provided this notice at or before the point of collection of your Personal Information, per California law.
This CA Privacy Notice applies only to individuals who qualify as residents of the State of California, as defined by law. It governs the Personal Information that JMG collects directly from California consumers, or that is submitted by consumers via JMG’s digital platforms, during their interactions with JMG as customers or users.
This CA Privacy Notice does not apply to Personal Information collected in connection with prospective, current, or former employment or contractual engagement with JMG. It excludes Personal Information related to job applicants, employees, or independent contractors of JMG. For California residents engaging with JMG as job applicants, employees, or contractors, separate privacy notices are provided, each tailored to comply with the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and related regulations.
By clearly defining its scope, this Notice ensures that California consumers understand when and how their Personal Information is subject to the rights and obligations described here.
JMG collects the following categories of Personal Information for the purposes specified below:
Note: These tables are available in alternative formats (e.g., PDF, audio) upon request at techteam@jasonmitchellgroup.com.
General Personal Information
Category of Personal Information | Purpose of Collection | Sold or Shared for Cross-Context Behavioral Advertising? |
A. Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, agent license number and licensing state; date of birth; debit card information; credit card information; IP address; Cookie Session Identifier; or other similar identifiers | To fulfill or meet the reason for which the information is provided; Servicing transactions and accounts (e.g., customer verification); Undertaking internal research for technological development and demonstration; Sharing the personal information with service providers to carry out business purposes. Example: sharing email address with a marketing platform for email communications. | No |
B. Personal Information Categories from Cal. Civ. Code § 1798.80(e): Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information | To fulfill or meet the reason for which the information is provided; Servicing transactions and accounts (e.g., customer verification); Undertaking internal research for technological development and demonstration; Sharing the personal information with service providers to carry out other business purposes. | No |
C. Characteristics of CA or Federal Protected Classifications: Race, religion, national origin, age (40 and over), gender, sexual orientation, medical condition, pregnancy (includes childbirth, breastfeeding and/or related medical conditions), familial status, disability, veteran status, or genetic information. | Short-term data use for the current interaction that is not used to build a profile. | No |
D. Commercial Information: Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | To fulfill or meet the reason for which the information is provided; Servicing transactions and accounts (e.g., customer verification). | No |
E. Biometric Information: Photos indicating a physical likeness, and keystroke patterns. | To fulfill or meet the reason for which the information is provided; For internal operation purposes; Debugging to identify and repair errors; Undertaking internal research for technological development and demonstration. | No |
F. Internet or Other Similar Network Activity: Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement, or Zoom data for employees. | To fulfill or meet the reason for which the information is provided; For internal operation purposes; Short-term data use for the current interaction that is not used to build a profile; Servicing transactions and accounts (e.g., customer verification). | No |
G. Geolocation Data: Information that can be used to determine a device’s physical location. | For internal operation purposes; Fraud and security detection; Debugging to identify and repair errors; Undertaking activities to verify or maintain the quality or safety of a service or device. | No |
H. Sensory or Surveillance Data: Audio, electronic, visual, thermal, olfactory, or similar information that can be linked or associated with a particular consumer or household. | To fulfill or meet the reason for which the information is provided; For internal operation purposes. | No |
I. Professional or Employment-Related Information: Compensation, evaluations, performance reviews, personnel files and current and past job history. | To fulfill or meet the reason for which the information is provided; Short-term data use for the current interaction that is not used to build a profile; Sharing the personal information with service providers to carry out other business purposes. | No |
J. Education Information (defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act):Education records directly related to a student. | To fulfill or meet the reason for which the information is provided; Short-term data use for the current interaction that is not used to build a profile; Sharing the personal information with service providers to carry out other business purposes. | No |
Sensitive Personal Information
Category of Sensitive Personal Information | Purpose of Collection | Sold to or Shared for Cross-Context Behavioral Advertising? |
Social Security Number, Driver’s License, State Identification Card, or Passport Number | To perform services that provide the products requested and reasonably expected from JMG; To detect, prevent, and investigate security incidents involving user’s information; To investigate or curtail malicious, fraudulent, or illegal actions directed at us and to prosecute those responsible | No |
Account log-in, financial account, debit card, or credit card number when provided with any required security or access code, password, or credentials allowing access to an account | To perform services that provide the products requested and reasonably expected from JMG; To detect, prevent, and investigate security incidents involving user’s information; To investigate or curtail malicious, fraudulent, or illegal actions directed at us and to prosecute those responsible | No |
Precise geolocation | To perform services that provide the products requested and reasonably expected from JMG; To detect, prevent, and investigate security incidents involving user’s information; To investigate or curtail malicious, fraudulent, or illegal actions directed at us and to prosecute those responsible | No |
Racial or ethnic origin, religious or philosophical beliefs, or union membership | This information may be requested to offer certain marketing content that aligns with the user’s interests. Please be advised this is optional and not required by the user. | No |
Contents of a consumer’s mail, email, and text messages (unless we are the intended recipient of the communication) | To respond to a user’s outreach and help them with their real estate goals. This would include but not be limited to an email conversation, a mailing form the company and a text from a real estate agent. | No |
Genetic data | N/A – JMG does not collect genetic data. | N/A |
Biometric information for the purpose of unique identification | To establish the identity of the user. This would include but not be limited to the user providing their driver’s license. | No |
Health Information | Health data is collected to promote resources such as healthcare policies and information relevant to California residents. | No |
Information concerning sex life or sexual orientation | Not Applicable | N/A |
JMG retains Personal Information only for as long as reasonably necessary to fulfill the legitimate purposes for which it was collected, including, but not limited to, facilitating account recovery, complying with applicable tax, legal, or accounting obligations, and other business requirements as mandated or permitted by law.
Upon expiration of the required retention period or when there is no continuing business necessity to retain Personal Information, JMG will employ reasonable measures to ensure that such information is securely deleted, anonymized, aggregated, or otherwise de-identified in accordance with applicable legal standards. In the course of disposing of Personal Information, JMG utilizes appropriate safeguards, including, where applicable, the shredding of physical documents and the secure wiping of electronic media, to render such information irretrievable and unreadable.
Through these data retention and disposal practices, JMG affirms its commitment to the protection and responsible stewardship of Personal Information entrusted to its care.
JMG is guided by the following foundational principles in determining the retention, management, and disposition of Personal Information:
By adhering to these principles, JMG ensures that data retention practices are both privacy-centric and fully compliant with legal and operational obligations.
JMG is committed to the principle of data minimization. We collect, process, and retain Personal Information only to the extent that such information is strictly necessary and proportionate to fulfill the specific, disclosed purposes for which it was collected, or as otherwise required by applicable law. JMG regularly reviews its data collection practices to ensure that we are not collecting superfluous or excessive Personal Information. If we determine that certain data is no longer needed for its stated purpose, we will take steps to securely delete, anonymize, or de-identify that information. We encourage consumers to only provide information that is accurate, relevant, and necessary for their specific interactions with JMG.
JMG maintains reasonable and appropriate administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of Personal Information. These safeguards include, but are not limited to:
While JMG takes reasonable steps to protect Personal Information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, JMG cannot guarantee the absolute security of Personal Information. In the event of a data breach, JMG will comply with all applicable data breach notification laws.
Per the CA Consumer Privacy Act, as amended by the CPRA, California residents possess the unequivocal right to direct JMG not to sell or share their Personal Information, including for purposes of cross-context behavioral advertising.
Should you wish to exercise your right to opt out of the sale or sharing of your Personal Information, you may do so at any time by clicking the “Do Not Sell/Share My Personal Information” link at https://thejasonmitchellgroup.com/privacy-center. Alternatively, you may submit your opt-out request by contacting us via email at techteam@jasonmitchellgroup.com, or by enabling a Global Privacy Control (GPC) signal in your browser settings, which JMG honors as an opt-out request. JMG supports GPC signals to facilitate automated opt-out preferences.
JMG will act upon your opt-out directive pursuant to all obligations prescribed by the CCPA and CPRA and will ensure that your choice is honored to the fullest extent required by law.
JMG is fully committed to upholding the privacy rights of California residents through robust compliance with state data protection statutes, as summarized below:
JMG is committed to facilitating the exercise of these rights in a transparent, timely, and comprehensive manner, as required by California law. JMG will respond to verifiable consumer requests within 45 days, extendable by an additional 45 days with notice, per CCPA/CPRA requirements.
JMG collects Personal Information from California consumers through their interactions with our website, use of our services, communications with JMG representatives, and visits to our physical locations. The categories of Personal Information that may be collected include:
JMG or authorized agents may collect this information directly from you or through authorized interactions. All data collection is performed in accordance with applicable laws and in alignment with JMG’s dedication to privacy, transparency, and responsible stewardship of your Personal Information.
JMG collects, uses, retains, and shares Personal Information only to the extent that such actions are reasonably necessary and proportionate to fulfill the specified purposes for which the data was collected or for other purposes that are adequately disclosed and compatible, in strict accordance with California Civil Code §1798.100(c).
JMG does not disclose Personal Information to unaffiliated third parties for their own direct marketing purposes without obtaining your explicit prior consent.
To ensure the security of your data and compliance with applicable law, JMG verifies consumer requests by matching provided identifiers (e.g., email address, transaction history, or government-issued ID for sensitive requests) to our records. If verification cannot be completed, we will notify you to provide additional information or explain why the request cannot be processed.
Please be advised that the privacy practices of independent agents and third-party vendors engaged by JMG are governed by their own separate privacy policies. As such, their data collection and usage may differ from those of JMG. Consumers are encouraged to review the privacy policies of such third parties before disclosing any personal information.
JMG engages with third-party vendors and service providers who assist us in providing our services. JMG requires these vendors to adhere to privacy and security standards that are substantially equivalent to our own. Before engaging with a vendor that will have access to Personal Information, JMG will:
JMG remains responsible for the Personal Information that we share with our vendors. In the event that a vendor fails to meet its obligations under our agreement, JMG will take appropriate action to protect Personal Information, including terminating the relationship with the vendor.
To exercise any of your rights under the CCPA and CPRA, please submit a verifiable consumer request through the contact methods outlined below. A consumer request must be verifiable to ensure proper processing and to protect your privacy rights.
For questions, concerns, or to exercise your rights, please contact us via:
JMG is committed to responding to all requests within 45 days, extendable by an additional 45 days with notice, ensuring timely and effective communication and resolution.
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